Return & Refund Policy

Thank you for shopping with us. We strive to ensure that your experience is smooth and satisfactory. If your order doesn’t arrive as expected, we’re here to help.

Refunds & Replacements

We offer refunds or replacements under the following circumstances:

• Package Lost:
  If your package is confirmed lost by the carrier, you are eligible for a full refund or a replacement at no additional cost.
• Items Damaged Upon Arrival:
  If your items arrive damaged or defective, please contact us within 15 days of delivery with photo evidence. A full refund or replacement will be issued depending on your preference.
• No Delivery Within 40 Days:
  If you do not receive your order within 40 days of the shipping date, you are entitled to a full refund or a reshipment.

How to Request a Refund

To request a refund or replacement, please contact us at:
📧 [fsowrap@gmail.com]
Include your order number, a brief explanation, and any relevant photos (for damaged items).

Processing Time

• Refunds are processed within 5–15 business days after approval.
• Replacements are shipped promptly once the issue is confirmed.

Return Policy
Effective Date: April 18, 2025
Valid Until: April 18, 2026